PRIVACY POLICY
Errandelle & Co. Effective Date: February 1, 2026
Errandelle & Co. ("Errandelle & Co.," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data in connection with our concierge services, digital programs, websites, applications, and communications that link to this Privacy Policy (collectively, the "Sites").
Information We Collect
We may collect personal information you voluntarily provide, including your name, email address, phone number, mailing address, payment details, and information shared during service bookings, program enrollment, or event registration.
We may also automatically collect certain technical data when you visit our Sites, including IP address, browser type, device identifiers, usage data, and browsing behavior through cookies and similar technologies.
In limited circumstances, we may receive publicly available information from third parties such as social media platforms when you choose to interact with us through those services.
How We Use Your Information
We use personal information to:
Provide concierge services, programs, and support access, process bookings, payments, and registrations, communicate updates, newsletters, and service information, improve our services and website performance, and maintain security, prevent fraud, and comply with legal obligations.
We do not sell personal data.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate our Sites, analyze usage, and improve user experience. You may manage cookie preferences through your browser settings.
Mobile and Digital Services
If you access Errandelle & Co. services through mobile or digital platforms, limited usage and performance data may be collected to improve functionality. We do not share individual usage data publicly or sell it to third parties.
Legal Basis for Processing
We process personal data based on your consent, legitimate business interests, and legal and regulatory requirements.
Disclosure of Personal Information
We may share personal data with trusted service providers who assist with payment processing, scheduling, technology, analytics, or communications. These providers are contractually required to safeguard your data.
We may also disclose information when required by law, legal process, or to protect our rights, safety, or property.
International Data Transfers
Your information may be stored or processed in the United States or other jurisdictions. By using our Sites, you consent to such transfers where permitted by law.
User Generated Content
Any information you voluntarily share in public forums, comments, or community spaces may be visible to others. We are not responsible for information you choose to disclose publicly.
Third-Party Links
Our Sites may include links to third-party websites. We are not responsible for the privacy practices of those external sites.
Social Media Integration
If you connect social media accounts to our Sites, we may access information you make publicly available through those platforms in accordance with their policies and your settings.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal data. However, no system can guarantee complete security.
Data Retention
We retain personal data only as long as necessary for business purposes, legal compliance, or dispute resolution. You may request deletion of your data subject to legal limitations.
Children's Privacy
Our Sites are not directed to children under 16. We do not knowingly collect personal information from minors.
Your Rights
Depending on your location, you may have the right to access your personal data, request correction or deletion, and limit or object to processing. Requests may be submitted to the contact information below. Identity verification may be required.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of certain data uses. We do not discriminate against users for exercising these rights.
Communications and Unsubscribing
You may unsubscribe from marketing communications at any time using the link in our emails or by contacting us directly.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
Errandelle & Co.
Email: [email protected]
Website: www.errandelleco.com
Phone: 706-610-3040
COOKIE POLICY
Errandelle & Co. Effective Date: February 1, 2026
Errandelle & Co. ("Errandelle & Co.," "we," "us," or "our") values your privacy and is committed to being transparent about the technologies we use. This Cookie Policy explains how cookies and similar tracking technologies are used when you visit our website or interact with our online services (collectively, the "Sites").
This Cookie Policy should be read together with our Privacy Policy and Terms of Use.
What Are Cookies and Tracking Technologies?
Cookies are small text files that are placed on your device when you visit a website. Other tracking technologies, such as pixels, web beacons, and clear GIFs, work in a similar way to collect information about how users interact with websites and emails.
These technologies help us recognize your device, understand how our Sites are used, and improve your experience.
For more information about cookies, visit: www.allaboutcookies.org
How We Use Cookies
Errandelle & Co. uses cookies and similar technologies to operate and secure our website, remember your preferences, understand how visitors use our Sites, improve content, performance, and user experience, and support booking, payments, and communications.
We may also use trusted third-party service providers to help analyze website traffic and usage patterns.
Types of Cookies We Use
Strictly Necessary Cookies These cookies are required for our Sites to function properly. They enable core features such as page navigation, account access, and security.
Analytical / Performance Cookies These cookies help us understand how visitors interact with our Sites, including which pages are visited most often. This information is used to improve functionality and content.
Functionality Cookies These cookies remember choices you make, such as language preferences or previously entered information, to provide a more personalized experience.
Third-Party Cookies Some third-party services we use (such as scheduling, analytics, or social media tools) may place cookies on your device. These providers have their own privacy and cookie policies.
Cookie Duration
Some cookies are session cookies, which expire when you close your browser. Others are persistent cookies, which remain on your device until they expire or are deleted. We do not retain cookie data longer than necessary for its intended purpose.
Managing or Disabling Cookies
You can control or disable cookies through your browser settings. Most browsers allow you to view what cookies are stored, delete cookies, and block all or specific cookies.
Please note that disabling cookies may affect how parts of our website function.
To learn how to manage cookies, visit: www.allaboutcookies.org
Email Tracking Technologies
Our emails may include tracking technologies such as pixels or web beacons to help us understand whether emails are opened or links are clicked. This information helps us improve our communications.
You can avoid these technologies by disabling image loading in your email client or not clicking links in emails.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
Errandelle & Co.
Email: [email protected]
Website: www.errandelleco.com
Phone: 706-610-3040
TERMS OF USE
Errandelle & Co. Effective Date: February 1, 2026
Errandelle & Co. ("Errandelle & Co.," "we," "us," or "our") provides content, services, and resources through our website, digital platforms, and applications that link to these Terms of Use (collectively, the "Site"). By accessing or using the Site, you agree to be bound by these Terms of Use. If you do not agree, please do not use the Site.
These Terms may be updated from time to time without prior notice. Continued use of the Site constitutes acceptance of any changes. Please review our Privacy Policy for information on how we collect and use personal data.
1. Intellectual Property and Copyright
All content on the Site, including text, graphics, logos, images, videos, downloads, tools, frameworks, programs, concepts, and digital materials (collectively, "Site Content") is owned by Errandelle & Co. or licensed to us and is protected by U.S. and international copyright and intellectual property laws.
You may not copy, reproduce, distribute, modify, create derivative works, reverse engineer, or exploit any Site Content without prior written permission, except for personal, non-commercial use as expressly permitted in these Terms.
All rights not expressly granted are reserved.
2. Trademarks
All trademarks, service marks, logos, and branding displayed on the Site are the property of Errandelle & Co. You may not use our trademarks or branding in any way that implies endorsement, affiliation, or sponsorship without our prior written consent.
3. Permitted Use of Site Content
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site Content solely for personal, non-commercial purposes. You must retain all copyright and proprietary notices.
This license automatically terminates if you violate these Terms.
4. User Submissions and Community Content
If you submit content to the Site, including comments, testimonials, feedback, posts, or responses ("User Content"), you grant Errandelle & Co. a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, publish, modify, and distribute such content for lawful business purposes.
You agree not to submit content that is unlawful, defamatory, misleading, abusive, obscene, infringing, or otherwise violates these Terms. We reserve the right to remove any content at our discretion.
5. Copyright Infringement (DMCA)
If you believe your intellectual property rights have been infringed, please submit a written notice including identification of the copyrighted work, identification of the infringing material, your contact information, a statement of good-faith belief, a statement of accuracy under penalty of perjury, and your signature.
Send notices to:
Errandelle & Co. Email: [email protected]
6. Disclaimers
The Site and all content are provided for informational purposes only. Errandelle & Co. does not provide legal, medical, mental health, financial, or therapeutic advice.
All content is provided "as is" without warranties of any kind. You are solely responsible for how you use the information provided. We make no guarantees regarding outcomes.
7. Limitation of Liability and Indemnification
To the fullest extent permitted by law, Errandelle & Co. shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site.
You agree to indemnify and hold harmless Errandelle & Co. from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.
8. Third-Party Links and Services
The Site may include links to third-party websites or services. We are not responsible for the content, policies, or practices of third parties. Your use of third-party services is at your own risk.
9. Governing Law
These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles.
10. Accessibility
We are committed to making our Site accessible. If you experience difficulty accessing any content, please contact us at [email protected] and we will make reasonable efforts to assist.
You agree to notify us of accessibility concerns before pursuing legal action.
11. Use of Artificial Intelligence (AI)
The Site may use AI-assisted tools to enhance functionality and user experience. All AI-assisted content remains the intellectual property of Errandelle & Co. Unauthorized use or distribution is prohibited.
AI-processed data is handled securely in accordance with our Privacy Policy.
12. California Privacy Rights (CCPA)
California residents may request access to or deletion of personal data. We do not sell personal data. Requests may be submitted to [email protected].
Contact Information
Errandelle & Co.
Email: [email protected]
Website: www.errandelleco.com
Phone: 706-610-3040
REFUND POLICY
Errandelle & Co. Updated: February 1, 2026
Errandelle & Co. is committed to providing premier concierge services with excellence and professionalism. By purchasing any service from us, you acknowledge and agree to the following refund terms.
No Refund Policy
All sales are final. Errandelle & Co. does not offer refunds under any circumstances. This includes, but is not limited to, a decision not to continue, failure to complete intake forms, scheduling conflicts, financial hardship, or a belief that services have not yet started.
Work begins internally upon receipt of payment, including administrative setup, resource allocation, scheduling, and access to digital materials. Because of this, all payments are non-refundable.
All Sales Are Final
All purchases of concierge services, service packages, memberships, digital products, and programs are final. No refunds, cancellations, or exchanges will be issued once payment is processed, regardless of usage, access, or participation level.
Digital Products and Online Access
All digital products, downloads, recordings, and platform access are final sale. Once access is granted or a secure invitation is issued, the product or service is considered delivered.
Technical issues do not qualify for refunds. If you experience difficulty accessing a product or service, please contact us for support at [email protected].
Payment Plans
If a payment plan is offered, all scheduled payments must be completed in full and on time. Missed or failed payments may result in immediate suspension of services and the remaining balance becoming due. Payment plans are not paused, restructured, or canceled once initiated.
Client Responsibility
Clients are responsible for completing required intake forms, scheduling appointments, and remaining responsive throughout the service period. Delays caused by client inaction do not qualify for refunds or timeline adjustments.
Disputed Transactions
Errandelle & Co. does not honor chargebacks or disputed transactions. By completing a purchase, you agree not to dispute charges with your financial institution. Any disputes will be contested in accordance with this policy.
We encourage clients to contact us directly with questions or concerns so we can address them promptly and professionally.
Contact Information
Errandelle & Co.
Email: [email protected]
Website: www.errandelleco.com
Phone: 706-610-3040